Ask a Jeweler Series: Answering Customer FAQs
At Robinson's Jewelers, we love helping our customers find the perfect piece of jewelry for every occasion. Whether you're shopping for an engagement ring, a special gift, or a timeless addition to your collection, we know you might have questions. That's why we've launched our "Ask a Jeweler" series, where we answer some of the most frequently asked questions we receive. From understanding the 4Cs of diamonds to caring for your favorite pearl necklace, we're here to guide you.
In this post, we'll cover everything from how to choose the right ring size to the best ways to clean your gold jewelry. Let’s dive into the questions you’ve been asking!
How Do I Know My Ring Size?
Finding the perfect fit for a ring is crucial, especially for special occasions like engagements or anniversaries. The easiest way to determine your ring size is to visit our store for a professional sizing. However, if you're shopping online or want to surprise someone, you can measure at home using a piece of string or a strip of paper. Wrap it around the base of the finger, mark where it overlaps, and measure the length in millimeters. Compare this to a ring size chart—just keep in mind that fingers can swell slightly during the day, so measure at different times for accuracy.
What’s the Difference Between White Gold and Platinum?
Both white gold and platinum are popular choices for engagement rings and fine jewelry, but they have key differences. White gold is an alloy of gold mixed with white metals like nickel or palladium and coated with rhodium for shine. Over time, the rhodium plating may wear off, requiring re-plating. Platinum, on the other hand, is a naturally white, dense, and durable metal that doesn’t tarnish or fade. It’s also more hypoallergenic, making it ideal for sensitive skin. While platinum is more expensive, its longevity often makes it worth the investment.
How Do I Clean My Jewelry at Home?
Regular cleaning keeps your jewelry looking its best. For diamond jewelry, mix warm water with a few drops of mild dish soap, soak for 15-20 minutes, then gently scrub with a soft toothbrush. Rinse and dry with a lint-free cloth. Avoid harsh chemicals, especially for pearls and opals, as they can damage these delicate gems. For sterling silver, use a polishing cloth to prevent tarnish. When in doubt, bring your pieces to us for professional cleaning!
What’s the Best Way to Store Jewelry?
Proper storage prevents scratches and tangles. Keep each piece separate—use a jewelry box with compartments or soft pouches. Store pearl necklaces flat to avoid stretching, and hang bracelets or necklaces on hooks to prevent knots. Avoid exposing jewelry to humidity, sunlight, or extreme temperatures, which can damage certain metals and gemstones.
How Often Should I Get My Jewelry Inspected?
We recommend bringing in your fine jewelry, especially engagement rings and diamond earrings, for inspection every six months. Over time, prongs can loosen, and settings may wear down, increasing the risk of losing a stone. Our jewelers will check for any issues and perform maintenance like tightening prongs or polishing scratches to keep your pieces secure and sparkling.
Can I Wear My Jewelry Every Day?
It depends on the piece! Stud earrings, tennis bracelets, and solitaire pendants are designed for daily wear. However, delicate items like filigree rings or baroque pearl jewelry should be reserved for special occasions. Always remove jewelry before swimming, exercising, or applying lotions to preserve its beauty.
What’s the Best Metal for Sensitive Skin?
If you have sensitive skin, opt for hypoallergenic metals like platinum, palladium, or sterling silver. For those who love gold, choose higher karats (18K or 22K) with fewer alloy metals, as nickel (common in white gold) can cause reactions. 24K gold is generally too soft for jewelry. We also offer titanium jewelry, which is lightweight and biocompatible.
How Do I Choose the Right Gemstone?
Consider your lifestyle, budget, and personal style. Diamonds are the hardest gemstone, ideal for everyday wear, while sapphires and rubies are also durable choices. For a pop of color, emeralds and amethysts make stunning statement pieces. If you’re drawn to birthstone jewelry, we can help you find the perfect match for your month or a loved one’s.
Final Thoughts
At Robinson's Jewelers, we’re passionate about helping you make informed decisions and care for your jewelry. Whether you’re shopping for an anniversary band, a charm bracelet, or a lab-grown diamond, our team is here to assist. Visit us in-store or explore our online collection to find your next treasure!