Gold Selling FAQs

It's simple: Fill out the purple form on this page to request a FREE Gold Kit, mail your gold to us using the prepaid label, and get a no-pressure offer fast. You choose how you want to get paid.

It's 100% free—including shipping both ways and insurance up to $100,000.

We accept gold jewelry (even broken), coins, dental gold, and more. See full list →

No problem! You'll receive a detailed offer first. If you’re not happy for any reason, we’ll return your items free of charge—no pressure, no hidden fees.

Within 24 hours of accepting your offer. Choose PayPal, direct deposit, check, or get a 15% bonus in store credit.

We offer multiple fast, flexible ways to get paid:

Store Credit (+15% Bonus): Choose store credit toward Robinson’s Jewelers and receive an extra 15% on top of your offer. No fees, no waiting!
Check by First Class Mail: Free. Sent via USPS to your address on file.
Print-at-Home Check: Free. Receive a secure PDF check you can print and deposit immediately.
Check by FedEx Express (2–3 Days): $15 shipping fee for faster delivery.
Check by FedEx Overnight: $25 shipping fee for next business day delivery (where available).
PayPal: Instant transfer. PayPal charges a 3.49% + $0.50 processing fee (we don't add any extra fees).
Direct Deposit: Available for payouts over $30,000. $35 bank processing fee applies.

You'll select your payment method after accepting your offer—no need to decide in advance!

Yes—every kit includes prepaid FedEx/USPS tracking and insurance up to $100,000. You're fully protected every step of the way.

We use XRF (X-Ray Fluorescence) technology—the gold industry’s gold standard! It quickly analyzes the exact purity (karat) without damaging your item. Paired with our ultra-precise digital scales, this ensures your gold is valued fairly based on today’s market prices.

Nope! Send it as-is—dirty, tangled, broken—we evaluate it based on gold content, not looks.

Your shipment is fully insured for up to $100,000. If anything goes wrong, we work directly with the carrier to resolve it. You're protected every step of the way.

Yes! We test all items using our advanced XRF technology, so even unmarked gold is evaluated accurately.

We use XRF (X-Ray Fluorescence) technology:

A safe X-ray beam is directed at your item.
Gold atoms emit fluorescent X-rays.
The machine instantly reads purity and composition.
No damage, no guessing—just fast, precise results.

No minimum—whether it’s a single ring or stacks of coins, we'll make you a fair offer.

We’re a licensed, reputable gold buyer with decades of experience and thousands of happy clients. Prefer to meet us? Visit our flagship jewelry store on Las Olas Boulevard in Fort Lauderdale, FL!

Absolutely! Every kit includes a tracking number. We'll email it to you, and you can track your package anytime on our secure portal →.

We can evaluate silver, some precious metals, and certain watches too. Gemstones are typically returned unless they add value to your gold piece. Since not all non-gold items are accepted, please call us first—we’re happy to advise!

Our friendly team is available 7 days a week by phone, email, or live chat. Real people, ready to help!

In some cases (typically sales over $10,000), IRS reporting is required. We'll provide any necessary forms. Please consult your tax advisor for details.